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NEW QUESTION 1

Which type(s) of file(s) is accessible through Content?

  • A. Audio Files.
  • B. PPT and Video files only.
  • C. Salesforce CRM Content can include all file types.
  • D. Files attached to a Chatter profile post.
  • E. Video Files.
  • F. Microsoft® PowerPoint presentations.

Answer: C

NEW QUESTION 2

Existing records that meet the Workflow Rule criteria trigger the Rule.

  • A. True
  • B. False

Answer: B

NEW QUESTION 3

Which of the following is not an available function in the Formula Fields?

  • A. HyperLink
  • B. Substitute
  • C. RPad
  • D. Vlookup

Answer: D

NEW QUESTION 4

Tab settings allow System Admin to customize which tabs are visible to users:

  • A. True
  • B. False

Answer: A

NEW QUESTION 5

Which one is the following is a salesforce.com definition for an opportunity?

  • A. Any person, organization or company that may be interested in your products and services, not yet customers
  • B. An organization, individual or company involved with your business such as customers, competitors and partners
  • C. Any potential revenue-generating event i.
  • D. “sales deal”
  • E. Any individual or influencer associated with an account

Answer: C

NEW QUESTION 6

Which of the following is not part of the Profile?

  • A. User License
  • B. Page Layout
  • C. Record Types
  • D. Field Level Security
  • E. Roles

Answer: E

NEW QUESTION 7

The account owner, opportunity owners, and case owners may or may not be the same user.

  • A. True
  • B. False

Answer: A

NEW QUESTION 8

In order to Enable Territory Management you should have:

  • A. Standard Profile
  • B. Customizable Forecasting
  • C. Enable Forecasting
  • D. All of the above

Answer: :B

NEW QUESTION 9

Identify the correct statement from the given list.

  • A. Lookup field link two objects
  • B. Lookup fields affect security
  • C. Lookup fields change the record ownership
  • D. Lookup fields can be used to delete an object

Answer: A

NEW QUESTION 10

When controlling and dependent fields are available in Connect Offline...

  • A. You will be able to edit one, with it automatically updating the other
  • B. The logic between them is not available
  • C. You can only edit the controlling field
  • D. You can only edit the dependent field

Answer: B

NEW QUESTION 11

Which of following is granted by the Manage Cases Permission (Select all that apply)?

  • A. Set support business hours
  • B. Edit the Support settings
  • C. Set up Email-to-Case
  • D. Mass Transfer Cases
  • E. Create,Edit, and Delete custom fields on the Case Object

Answer: ABCD

NEW QUESTION 12

The administrator wants to create 3 custom fields: an auto-number, a text field and a picklist. Is it possible?

  • A. Yes
  • B. No, because auto-number is a standard field
  • C. No, only multi select picklist can be custom created
  • D. No, only 1 custom field can be created per object

Answer: A

NEW QUESTION 13

What are the three editions of Salesforce?

  • A. PE Professional Edition EE Enterprise EditionUE Unlimited Edition

Answer: A

NEW QUESTION 14

Which of the following statements is true about Dashboard Refreshes?

  • A. Your organization is limited to no more than 400 scheduled dashboard refreshe
  • B. Unlimited Edition users can schedule up to two dashboard refreshes per hour per day; Enterprise Edition users can schedule up to one dashboard refresh per hour per day.
  • C. Your organization is limited to no more than 200 scheduled dashboard refreshe
  • D. Unlimited Edition users can schedule up to two dashboard refreshes per hour per day; Enterprise Edition users can schedule up to one dashboard refresh per hour per day.
  • E. Your organization is limited to no more than 200 scheduled dashboard refreshes.
  • F. Unlimited Edition users can schedule up to four dashboard refreshes per hour per day; Enterprise Edition users can schedule up to two dashboard refresh per hour per day.

Answer: B

NEW QUESTION 15

Identify the statements that define Apex data loader?

  • A. Can be used to insert or extract SF records
  • B. Can be used to insert,update,delete or extract SF records
  • C. Can be used only to update and delete SF records
  • D. Can be used to read,extract and load data from CSV
  • E. Can be used to read,extract and load data from any MS office file

Answer: BD

NEW QUESTION 16

Formula and roll-up summary fields are included in backup exports

  • A. True
  • B. False

Answer: B

NEW QUESTION 17

When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?

  • A. Opportunity Close Date Only
  • B. Product Date Only
  • C. Schedule Date Only
  • D. Commit Date
  • E. Opportunity Close Date, Product Date, Schedule Date

Answer: A

NEW QUESTION 18

Is it possible for a user to own a record and not see it:

  • A. True
  • B. False

Answer: A

NEW QUESTION 19

Custom formula fields are recalculated:

  • A. Nightly
  • B. Every twenty minutes
  • C. Once per user session
  • D. Each time a user views the record

Answer: D

NEW QUESTION 20

List view can (Choose all that apply)

  • A. Show up to 2000 records in the record count display
  • B. Print up to 1000 records in print view
  • C. Be enabled and disabled by individual users
  • D. Print list can be exported to excel

Answer: AB

NEW QUESTION 21

Describe the methods to allow access to the application?

  • A. Web Browsers(UI)
  • B. Mobile application(blackberry)
  • C. API (Connect for outlook, Connect for Lotus notes, Office edition, online edition ,Data Loader)

Answer: ABC

NEW QUESTION 22

Folders are used to manage:

  • A. Either Reports, Price Books, Document
  • B. or Email templates
  • C. Either Reports, Dashboards, Documents, or Products
  • D. Either Reports, Dashboards, Documents, or Email templates
  • E. Either Reports, Dashboards, Documents, or Other Folders

Answer: C

NEW QUESTION 23

What is the maximum of actions per time trigger you can have in a Workflow Rule?

  • A. 50
  • B. 20
  • C. 40
  • D. 80
  • E. 33
  • F. 10

Answer: C

NEW QUESTION 24

Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?

  • A. True
  • B. False

Answer: B

NEW QUESTION 25

The org wide default is set to private. Phil smith the owner of ABC account is a US Sales
Rep reporting to the US Sales Director. The users in the US sales rep role can edit ALL opportunities associated with the accounts they own. Tim an EMEA sales rep owns an opportunity associated with the ABC account. Identify the correct role access.

  • A. Phil can view but cannot edit Tims ABC opportunity
  • B. TIM cannot VIEW / EDIT phils account
  • C. Phil can EDIT and VIEW Tims ABC opportunity
  • D. Tim can VIEW and EDIT Phils account
  • E. Tim can VIEW but cannot EDIT phils account.

Answer: CE

NEW QUESTION 26
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