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Q1. A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report helps to know who totarget for future campaigns?

A. VP Marketing

B. BI/Analytics

C. Marketing Executive

D. Campaign Manager

Answer: D


Q2. CORRECT TEXT

What are forecast categories?

Answer: Best Case includes amounts you are likely to close, closed/won opportunity amounts, and amounts in the Commit category Closed includes amounts for closed/won opportunities

Commit includes amounts you are confident about closing and closed/won opportunityamounts

Omitted means the amount does not contribute to your forecast Pipeline includes amounts from all open opportunities


Q3. CORRECT TEXT

If you are usingcustomizableforecasting what currency will the forecast display?

Answer: Customizableforecasts will display using the currency in your quota


Q4. Once you save a PDF quote, the file is automatically emailed to thecustomer.

A. True

B. False

Answer: B


Q5. Describe Quota.

A. Benchmark of how much should be sold within acertain time frame

B. Revenue projection that can be expressed indollar amounts, units of product family, or both

C. Consists of opportunities in various stages of maturity

Answer: A


Q6. Sales management at Universal Containers needs toprovidechannel partners with easy access to approved product documentation. They also need to notify partners about the material revisions andupdates. How can they achieve these goals in Salesforce?

A. EnableContent in the partner portal and enable Content email alerts for partner users.

B. Enable the Document tab in the partner portal andenable email alerts for partner users.

C. Add the Content relatedlist

Answer: A


Q7. CORRECT TEXT

Are accounts, leads, opportunities and contacts all subject to the sharing enabled through territory management?

Answer: No. Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. For example, opportunities are included in territory management but leads are not.


Q8. Match this tip with its design consideration. "Use the client's language"

A. Tab and field naming

B. Reduced clicks

C. Search

D. Record types and page layouts

E. Workflow rules and approvals

F. Minimizedredundant data entry

Answer: A


Q9. Arrange the steps to set a passcode, in the correct order (using Salesforce Classic).

A. Enter your passcode again for confirmation

B. Enter your passcode when prompted to create a passcode

C. Ensurethat the Salesforce Classic application is installed and all your Salesforce records are downloaded to your device

Answer: ABC


Q10. Which of the following descriptions best describe Data.com?

A. A tool for extending pricing proposals to customers

B. A content management tool for users who seek information

C. A library that allowsaccess to documents

D. A collaboration tool

E. A data enrichment tool that maintains updated data

Answer: E