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Q21. What four elements appear on every page in Oracle Utilities Customer Care and Billing when using the “classic” (or non-Fusion) user interface? (Choose the best answer.) 

A. Dashboard, Menu Bar, Script Area, Status Bar 

B. Action Bar, Dashboard, Menu Bar, Status Bar 

C. Action Bar, Dashboard, Menu Bar, Script Area 

D. Action Bar, Dashboard, Main Menu, Status Bar 

E. Action Bar, Main Menu, Script Area, Status Bar 


Q22. Which two plug-in spots call the rating functionality using base package-supplied algorithm types? (Choose two.) 

A. Bill Segment Type - Bill Segment Create 

B. Bill Segment Type - Bill Segment FT Creation 

C. Adjustment Type - Generate 

D. Adjustment Type – Adjustment FT Creation 

E. Billable Charge Template 

Answer: B,D 

Q23. Which process is used to populate the Field Activity Upload Staging Tables? (Choose the best answer.) 


B. MUP1 

C. MUP2 

D. Process ‘X’ 



Q24. Which three are valid types of Rate Components? (Choose three.) 

A. Flat Charge 

B. Service Quantity 

C. For Calculation Purposes Only 

D. Interval Pricing 

E. Sub Rate 

Answer: A,C,E 



Q25. What is used to describe a group of tables that hold an object’s physical data? (Choose the best answer.) 

A. Maintenance Object 

B. Business Object 

C. Character Large Object (CLOB) 

D. Data Area 

E. Basic Large Object (BLOB) 




Q26. Which four are the valid types of Characteristic Types? (Choose four.) 

A. Predefined Value 

B. Ad hoc Value 

C. Lookup Value 

D. Foreign Key Value 

E. File Location 

Answer: A,B,D,E 



Q27. Which status condition means that the Business Object cannot stay in this status of the life cycle and must move to another status? (Choose the best answer.) 

A. Initial 

B. Interim 

C. Final 

D. Transitory 

E. Start 


Q28. Which two Payment statuses will create Financial Transactions for a payment? (Choose two.) 

A. Incomplete 

B. Freezable 

C. Complete 

D. Frozen 

E. Canceled 



Reference: 3.1.1.pdf 

Q29. Which major entities in the “V” hold the key geographic, demographic, and financial information related to a customer who is financially responsible for a property? (Choose the best answer.) 

A. Account, Bill, Premise, Service Agreement, Service Point 

B. Account, Person, Premise, Service Agreement, Service Point 

C. Account, Bill, Customer Class, Premise, Service Agreement 

D. Account, Customer Class, Premise, Service Agreement, Service Point 

E. Account, Customer Class, Person, Premise, Service Agreement 




Q30. What can cause a bill segment to have multiple bill calculation headers? (Choose the best answer.) 

A. multiple Rate Versions 

B. proration at Rate Component level 

C. proration at Bill Factor level 

D. multiple Scheduled Read Dates covered by the bill period 

E. multiple service agreements being covered by a bill segment