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Q141. A network administrator is unable to install programs on a workstation. Which of the following is MOST likely the reason the administrator is not able to install applications? 

A. The workstation is victim of a denial of service attack. 

B. The username is not authenticating on the network. 

C. The username is not part of the local administrator group. 

D. The administrator has not applied appropriate security patches. 


Q142. A technician is noticing extremely slow performance on a computer and would like to see what application is consuming resources. Which of the following tools should the technician use to view the system performance? 

A. msconfig 

B. Task Manager 

C. Event Viewer 

D. netmon 


Q143. A user’s PC breaks and a technician needs to configure a new machine with a copy of their computer image stored on a remote server. Which of the following technologies would help RIS install this image? 





E. CD 


Q144. A company that manages its own cloud, while utilizing a third-party vendor to help manage storage, is implementing which of the following infrastructure types? 

A. Hybrid 

B. Community 

C. Private 

D. Public 


Q145. A user has a Windows 8.1 RT operating system and wants to add additional programs to the computer. Which of the following is available for installing more applications? 

A. Microsoft Store 


C. Google Play 

D. iTunes 


Q146. A technician has just upgraded RAM on a user’s workstation from 4GB to 8GB. The technician now wants to adjust the page file size on the system to the recommended Microsoft settings. Which of the following should be entered for the “Min” portion of the 

page file setting if using these best practices? 

A. 4096MB 

B. 8192MB 

C. 12288MB 

D. 16328MB 


Q147. A user is having issues with a Windows computer. Upon loading the operating system, several messages appear referring to a DLL file that cannot be found. Which of the following would be the BEST course of action for the technician to perform NEXT? 

A. Copy the DLL file from a working PC and use the regsvr32 command to load the file 

B. Run the Windows Update utility to manually reinstall the DLL file 

C. Run the defrag utility to correct any fragmentation that may have damaged the file 

D. Research the DLL file to identify the application it corresponds to before continuing 


Q148. A customer is reporting a burning smell coming from a CRT monitor. Which of the following should be taken into consideration before attempting to resolve the customer’s issue? 

A. Disconnect power before inspecting the CRT power supply 

B. CRT monitors should be serviced by qualified personnel 

C. Have compressed air available to clear out the debris 

D. Wear safely goggles to protect from the cathodes 


Q149. A technician has been notified that recent vulnerabilities have been discovered related to a type of SOHO router. The technician has verified that all connections and settings are appropriate. Which of the following actions should the technician take NEXT? 

A. Change the router firewall settings 

B. Check for and apply a firmware update 

C. Reconfigure the QoS settings 

D. Change router user-names and passwords 


Q150. A turnstile is an example of which of the following forms of physical security? 

A. Entry control roster 

B. Biometrics 

C. Mantrap 

D. Cipher lock