Ucertify offers free demo for MS-720 exam. "Microsoft Teams Voice Engineer", also known as MS-720 exam, is a Microsoft Certification. This set of posts, Passing the Microsoft MS-720 exam, will help you answer those questions. The MS-720 Questions & Answers covers all the knowledge points of the real exam. 100% real Microsoft MS-720 exams and revised by experts!
Free demo questions for Microsoft MS-720 Exam Dumps Below:
NEW QUESTION 1
You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site. Users at the site frequently perform the following actions:.
Which action will be affected by implementing Local Media Optimization?
A- Park calls.
B- Transfer calls to other users.
C- Escalate calls to conference calls.
D- Place calls on hold.
- A. Park calls.
- B. Place calls on hold.
- C. Transfer calls to other users.
- D. Escalate calls to conference calls
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues
NEW QUESTION 2
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a Microsoft 365 group. Does this meet the goal?
- A. Yes
- B. No
Answer: A
Explanation:
Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/
NEW QUESTION 3
You are enabling users for Direct Routing. You already assigned licenses to the users. You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A. [MISSING]
- B. [MISSING]
- C. [MISSING]
- D. [MISSING]
- E. [MISSING]
Answer: AE
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION 4
You have a Microsoft Teams Phone deployment. You are deploying a new remote site.
You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.
You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity. Which type of endpoints is supported by the SBA?
- A. call queues in Microsoft Teams
- B. audio conferencing in Microsoft Teams
- C. Microsoft Teams panels
- D. Microsoft Teams Windows desktops
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance
NEW QUESTION 5
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is turned off. The device must meet the following requirements:Support calls.
Support video.
Support speed dial.
Display chat history.
Which type of device should you provide?
- A. Teams-certified handset
- B. Teams display
- C. Teams panel
- D. Teams Rooms
Answer: B
Explanation:
Reference:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-96c2-1d3437e6
NEW QUESTION 6
You need to prevent a specific user from calling international phone numbers from within a Microsoft Teams meeting. What should you do?
- A. Assign a domestic-only calling plan to the user.
- B. Assign a tenant dial plan to the user.
- C. Disable Enterprise Voice for the user
- D. Assign a dial-out policy to the user.
- E. Remove Communications Credits from
Answer: E
NEW QUESTION 7
You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.
What is a possible cause of the issue?
- A. The user has the incorrect Teams app setup policy applied.
- B. The user has the incorrect voice routing policy applied.
- C. The user is missing a validated emergency address.
- D. Enterprise Voice is disabled for the user.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies
NEW QUESTION 8
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you place a new order for service numbers. Does this meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers
NEW QUESTION 9
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Solution:

Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 10
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls. Solution: You run New-CsTeamsMeetingPolicy and set the -iPVideoHode parameter to disabled.
Does this meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION 11
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country. The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country. What should you do?
- A. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.
- B. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
- C. From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.
- D. Run the Sec-CsTenancDialPlan cmdlet.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION 12
Your company has an office in Seattle.
The default dial-in number for the company's Microsoft Teams meetings has an area code of 425.
The company does NOT have an office in New York. However, most of the company's customers are in New York.
You need to get a new default dial- In number that has a local 718 area code. You will NOT define additional location information in Teams.
Which two actions should you perform before you assign the bridge? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Get a Dedicated conference bridge (Toll) number.
- B. Search for new numbers by using a 718 area code.
- C. Get an auto attendant toll-free number.
- D. Get a Dedicated conference bridge (Toll Free) number.
- E. Search for new numbers by using New York.
Answer: AD
NEW QUESTION 13
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing. The solution must only allow calling within the United States and Canada for a user named user1 ©contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Solution:

Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 14
You have a Microsoft 365 tenant that has Modern authentication enabled for an services Multi-factor authentication (MFA) is enforced for all users.
You are deploying Microsoft Teams Rooms.
The first time you attempt to sign in to a Teams Rooms, you receive an error message indicating that the device cannot sign in to Teams.
You verify that Modern authentication is enabled in Teams Rooms. What prevents you from signing in?
- A. The Microsoft Authenticates app is not configured for the Teams Rooms account
- B. The Teams Rooms account is not licensed for Microsoft intune.
- C. Teams Rooms must be domain joined first.
- D. MFA is unsupported In reams Rooms.
Answer: A
NEW QUESTION 15
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Users in the Microsoft Teams admin center, you locate each affected user and review the settings on the Voice tab.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 16
You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule: Pattern: ^8?(\d{7})$
Translation: +1330$1
How will the phone numbers be normalized? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Solution:
Text, table Description automatically generate
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 17
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBQ. A user named User! is configured as shown in the following exhibit.
User1 reports that when an external caller attempts to call the phone number or User1, the external caller receives an error message.
User 1 can make outbound calls, but no caller to appears.
Which two commands should you run to resolve the issues? Each correct answer presents part or the solution. NOTE: Each correct selection is worth one point.
- A. Option A
- B. Option B
- C. Option C
- D. Option D
- E. Option E
Answer: AD
NEW QUESTION 18
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Solution:
Table Description automatically generated with medium confidence
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 19
You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.
Which three components should you implement? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point
- A. highly available Session Border Controllers (SBCs)
- B. calling policies
- C. PSTN usages
- D. voice routing policies
- E. tenant dial plans
Answer: CDE
NEW QUESTION 20
From Voice in the Microsoft Teams admin center, you select Operators and add an operator. You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Solution:
Graphical user interface, text, application Description automatically generated
Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 21
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