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Q111. CORRECT TEXT
CustomizableForecasting must be enabled by Salesforce.com Support.Trueor False.
Answer: False. An Admin can do it in Setup.
Q112. CORRECT TEXT
Why would you use a Funnel chart?
Answer: To show multiple groupings in an ordered set and to help identify bottlenecks.
Q113. CORRECT TEXT
Org wide default (account) = private; Universal Companies account owned by Karen, Universal Storage account & Universal Containers Account child accounts to Universal Containers and both owned by Bob, Universal Monitors account owned by Sue child account to Universal Storage, Universal Boxes account owned by Mark childaccount of Universal storage.
Answer: Know who can see what.
Q114. CORRECT TEXT
If you are using multiple currencies are you able to track revenue gain or loss based on currency fluctuations?
Answer: No. Historical changes and fluctuations are not stored.
Q115. Territory Mgt (why use it?) – choose 3 answers:
A. Sales commissions
B. Currency reconciliation
C. Data access rules for accounts & opportunities
D. Assigning accounts to territories
E. Alignment of overlay sales teams
Answer: CDE
Q116. Your commit summary says you can bring in $1,000 this period butyou've just gotten a verbal approval on a deal for $500 from a CEO. What should you do?
A. Nothing. It's ok if the forecast is inaccurate
B. Override the opportunity and move the stage to commit, making the forecast more realistic
C. Override the forecast summary for your commit
Answer: B
Q117. CORRECT TEXT
In anorganizationwith a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of theABC Company account record, and also has created an opportunityfor ABC Co. Can Sam see John's data?
Answer: No. John, as the manager in the hierarchy can see Sam's data, butnot the other way around.
Q118. A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report reflects how customercommunity interacts and how it affects sales?
A. VP Marketing
B. BI/Analytics
C. Marketing Executive
D. Campaign Manager
Answer: C
Q119. Which of the following stage should be matched with the Forecast Category "Closed"?
A. Early pipeline stages
B. Mid pipeline
C. Late pipeline stages
D. Closed and Won
E. Closed and Lost
Answer: D
Q120. CORRECT TEXT
5 steps to running your campaigns in Salesforce CRM
Answer: 1. Plan campaigns
2. Create campaigns
3. Execute campaigns
4. Track responses
5. Measure campaigns