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Q61. All client computers on your company network run Windows 7. Several legacy software applications are made available on the computers by using Windows XP Mode (XPM).

Employees report that all Start menu shortcuts for the legacy applications are missing from their computers.

You need to ensure that all employees can access the Start menu shortcuts for the legacy applications.

What should you do?

A. Copy the program icons to the Start menu of the Windows 7 computers.

B. Reinstall the applications on the XPM machines and select the repair option.

C. Configure the applications as Default Programs on the Windows 7 computers.

D. Enable the Auto Publish option for Virtual Machine Settings on the Windows 7 computers.

Answer: D


Q62. The help desk reports that several client computers in branch office 1 are missing security updates.

You need to identify which security updates are missing.

What should you request?

A. that a WSUS administrator generate a Computer Report from WSUS1

B. that a domain administrator run the Microsoft Baseline Security Analyzer (MBSA)

C. that a desktop support technician run a Windows Defender scan on each computer

D. that a desktop support technician generate a System Configuration report for each computer

Answer: B


Q63. A company has new portable computers running Windows 7.

On one of the computers, the USB mouse cursor does not move. You connect the mouse to another computer, where it works correctly.

You need to recommend possible solutions to the problem.

What should you recommend? (Choose all that apply.)

A. Connect the mouse into a different USB port.

B. Enable the USB controller in the BIOS.

C. Disable the computer's trackpad.

D. Disable Hot Keys on the computer.

E. Turn on Mouse Keys.

Answer: ABC


Q64. You install an application on one of the company's test computers.

The application fails to run and is affecting other applications. You are unable to uninstall the application successfully.

You need to remove the application from the test computer without modifying user documents.

What should you do?

A. Restart the test computer by using in Last Known good Configuration

B. Use Windows Backup to restore the test computer

C. Use System Restore to restore the test computer

D. Restart the test computer in Safe Mode

Answer: C


Q65. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.

Topic 13, Enterprise Company

Scenario:

Background

You are the desktop support technician for an Enterprise Company. The company offices, sizes, and platforms are shown in the following table:

Software Environment

The company has a single Active Directory Domain Services (AD DS) forest with one domain. All domain controllers run Windows Server 2008 R2. The forest and domain functional levels are set to Windows Server 2008 R2.

The company outsources sales support to a third party.

Each member of the Sales Support team has an AD DS user account in a global security group named Sales.

The Sales security group and the AD DS user accounts for the Sales Support team reside in an organizational unit (OU) named Sales Support.

Members of the Sales Support team do not use domain-joined client computers.

With the exception of the Sales Support team, all user accounts reside in an OU named Employees.

All client computers reside in an OU named Client Computers.

A global security group named Accounting contains users with domain accounts. They use portable computers running Windows 7 that are joined to the domain.

The company uses DirectAccess for remote access connectivity. Windows 7 domain-joined computers have been configured to use DirectAccess.

The company uses Microsoft Exchange and Outlook Web App (OWA) for email and collaboration. The company has enabled password reset through OWA.

The company uses AppLocker to prevent users from running certain programs. AppLocker rules are defined at the domain-level in the Corp Group Policy object (GPO). Corp GPO only contains AppLocker policy settings.

Wireless Requirements

The company has wireless access points (WAPs) that provide wireless connectivity at some locations. The company uses a GPO named WiFi to enforce wireless security. The WiFi GPO is linked to the domain.

The company mandates that all domain-joined computers must connect to corporate WAPs automatically. The company's 802.1 X authentication server must be used for client computer connections to the WAP.

Visitors and contractors are unable to connect to the corporate wireless network. 

Management has mandated that a guest wireless network be established that meets the following criteria:

       Users should not have to provide credentials.

       Maximize wireless network performance.

       Minimize administrative overhead.

Data Protection Environment

Full system backups are performed on client computers on Sundays with one week of retention.

All client computers are configured with System Protection settings to restore only previous versions of files.

The company's help desk technicians spend a significant amount of time researching whether remote access issues are related to the corporate network or to Accounting group users' Internet connectivity.

You need to recommend a solution that minimizes time spent indentifying the cause of the remote access issues.

What should you recommend?

A. Deploy the DirectAccess Connectivity Assistant on the Accounting group's portable computers.

B. Deploy the DirectAccess Connectivity Assistant on the help desk technicians' computers.

C. Enable Windows Firewall logging on DirectAccess servers.

D. Enable Windows Firewall logging on the portable computers.

Answer: A


Latest 70-685 free practice test:

Q66. A company has computers running Windows 7 Enterprise. Connections to the company's wireless network are filtered by MAC address.

The company purchases a new computer that must be connected to the wireless network.

You need to recommend all the commands that discover the MAC address of the new computer's wireless network adapter.

Which commands should you recommend? (Choose all that apply.)

A. getmac /v

B. ipconfig /all

C. netstat

D. ipconfig

E. ipconfig / allcompartments

Answer: AB


Q67. Your company network has 500 client computers that run Windows 7. Your team consists of 20 desktop support technicians.

Two technicians troubleshoot a hardware-related performance issue on a computer. The technicians obtain different results by using their own User Defined Data Collector Sets.

You need to create a standardized Data Collector Set on a network share that is accessible to your team.

What should you create?

A. Event Trace Data Collector Set

B. Performance Counter Data Collector Set

C. Performance Counter Alert Data Collector Set

D. System Configuration Information Data Collector Set

Answer: B


Q68. Datum hires several consultants to work at the main office for six months. The consultants require Internet access.

The help desk reports that the consultants cannot access the company's wireless network.

You need to ensure that the consultants have wireless access to the Internet. The solution must adhere to the corporate security policy.

What should you request?

A. that a wireless access key be given to each consultant

B. that a user certificate be generated and imported to each consultant's computer

C. that a computer certificate be generated and imported to each consultant's computer

D. that a network administrator install a wireless access point that is connected directly to the Internet

Answer: D


Q69. All client computers on your company network run Windows 7. The computers are members of a Windows Server 2008 R2 domain.

You need to ensure that data stored on removable drives is encrypted.

What should you do?

A. Set the Removable Disks:Deny write access option by using Group Policy.

B. Set the Control use of BitLocker on removable drives option to Allow users to apply BitLocker on removable drives by using Group Policy.

C. Set the Configure use of passwords for removable data drives option to Require password for removable data drive by using Group Policy.

D. Enable the Deny write access to removable drives not protected by BitLocker option by using Group Policy.

Answer: D


Q70. Your company has an Active Directory Domain Services domain named contoso.com. All client computers run Windows 7 and are members of the contoso.com domain.

All computers are configured to use a proxy server as shown in the exhibit:

An internal SSL Web application named Webapp1 does not run properly when it is accessed through a proxy server.

Employees type https://Webapp1.contoso.com into their browsers and attempt to run the Web application.They are still unable to run the application.

You need to ensure that employees can run the Web application.

What should you do?

Exhibit:

A. Add https: //Webapp1 to the Exceptions list.

B. Clear the Bypass proxy server for local addresses check box.

C. Instruct employees to type https: //Webapp1 into their browsers.

D. Instruct employees to type http: //Webapp1.contoso.com into their browsers.

Answer: C