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Q11. You are an intern for a company that has all of its hardware and software on-site. Due to a severe storm, the company did not have power for several days, and important data was lost. 

How should this problem best have been avoided? 

A. by providing greater storage capacity 

B. by distributing component services across multiple systems 

C. by providing physical and data redundancy 

D. by allowing for more scalability 

Answer:


Q12. You are configuring Microsoft Lync Online for a private high school. You are creating the DNS settings on the school’s public DNS server. 

Which two DNS records are specifically designated for Lync Online? Choose two. 

A. CNAME autodiscover 

B. SRV_sip 

C. CNAME lyncdiscover 

D. TXT SPF 

Answer: B,C 

Explanation: There is two SRV records and two CNAME record that you need to create. 

*

 lyncdiscover Type: CNAME 

*

 sip Type: CNAME 

*

 _sipfederationtls Type: SRV 

*

 _sip._tls Type: SRV 

Reference: DNS Records required to use Lync Online (Office 365) with a Vanity Domain 

https://www.martinhatch.com/2012/02/dns-records-required-to-use-lync-online.html 


Q13. What is the minimum version of Internet Explorer needed to ensure that Microsoft Office 365 web-based applications have full functionality? 

A. Internet Explorer 8 

B. Internet Explorer 9 

C. Internet Explorer 10 

D. Internet Explorer 11 

Answer:

Explanation: Office 365 is designed to work with the current or immediately previous version of Internet Explorer. Office 365 does not offer code fixes to resolve problems you encounter when using the service with Internet Explorer 9. You should expect the quality of the user experience to diminish over time, and that many new Office 365 experiences might not work at all. 

Reference: Office 365 system requirements 

https://support.office.com/en-us/article/Office-365-system-requirements-719254C0-2671-4648-9C84-C6A3D4F3BE45 


Q14. This question requires that you evaluate the underlined text to determine if it is correct. 

You may restore a Microsoft Office 365 user account within 6 months of deleting the account. 

Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct. 

A. No change is needed. 

B. 30 days 

C. 90 days 

D. 1 year 

Answer:

Explanation: The user's data is stored for 30 days. When you restore the work or school account within the 30 days, the user account and all associated data are restored. 

Reference: https://support.office.com/en-nz/article/Delete-or-restore-users-d5155593-3bac-4d8d-9d8b-f4513a81479e 


Q15. You are the help desk technician for a local law firm. The senior partner asks you to add a custom domain for the law firm’s Microsoft Office 365 account. The domain will be used for instant messaging and the law firm’s public website. 

The Microsoft Office 365 admin console prompts you for the purpose of the new domain. 

What is the purpose? 

A. Microsoft Exchange Online 

B. Microsoft OneDrive 

C. Microsoft Lync Online 

D. Microsoft SharePoint Online and Microsoft Lync Online 

Answer:

Explanation: You can handle your public website through Microsoft SharePoint Online. 

Microsoft Lync Online (becoming Skype for Business) is an easy-to-use cloud-based platform for audio conferencing, online meetings, video conferencing, instant messaging and presentation sharing. 


Q16. This question requires that you evaluate the underlined text to determine if it is correct. 

Your company is implementing Microsoft Office 365 and Exchange Online. You plan to configure the necessary public DNS settings. You need to create an SPF record to authorize the email service and present spoofing. 

Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct. 

A. No change is needed 

B. a PTR record 

C. an MX record 

D. a CNAME record 

Answer:

Explanation: The SPF (TXT) record helps to prevent other people from using your domain to send spam or other malicious email. Sender policy framework (SPF) records work by identifying the servers that are authorized to send email from your domain. 

Reference: External DNS records required for Exchange Online 

http://howtonetworking.com/msapps/office365-11.htm 


Q17. RAG DROP 

You are assigning admin roles to users in Microsoft Office 365. 

You need to provide users with the minimum level of permissions required to complete their 

assigned tasks. 

Match each admin role to the permissions it requires. 

Instructions: to answer, drag the admin role from the column on the left to the appropriate 

permissions on the right. 

Each admin role may be used once, more than once, or not at all. Each correct match is 

worth one point. 

Answer: 


Q18. This question requires that you evaluate the underlined text to determine if it is correct. 

A user management admin in Microsoft Office 365 Business Premium can reset passwords for users and service admins. 

Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice than makes the statement correct. 

A. No change is needed 

B. billing 

C. global 

D. password 

Answer:

Explanation: User management admin can reset password, but can’t reset passwords for billing, global, and service admins. 

Reference: Assigning admin roles 

https://support.office.com/en-SG/article/Assigning-admin-roles-eac4d046-1afd-4f1a-85fc-8219c79e1504 


Q19. You are an IT assistant for a local real estate company. The company is configuring Microsoft Office 365 for email services. 

You want to enable Microsoft Outlook clients to easily connect to Microsoft Exchange Online services. 

Which type of DNS record for the Autodiscover service is required? 

A. CNAME 

B. SRV 

C. MX 

D. HOST 

Answer:

Explanation: The CNAME record helps Outlook clients to easily connect to the Exchange Online service by using the Autodiscover service. Autodiscover automatically finds the correct Exchange Server host and configures Outlook for users. 

Reference: External DNS records required for Exchange Online 

http://howtonetworking.com/msapps/office365-11.htm 


Q20. A small law firm wants to implement Microsoft Office 365 and requires the ability to conduct In-Place eDiscovery. 

Which two Office 365 Business Plans meet these requirements? Choose two. 

A. Office 365 Business Premium 

B. Office 365 Enterprise E1 

C. Office 365 Enterprise E3 

D. Office 365 Enterprise E4 

Answer: C,D 

Explanation: Office 365 Enterprise E3 include eDiscovery Center tools to support 

compliance. 

Office 365 Business Premium and Office 365 Enterprise E1 do not include eDiscovery 

Center tools to support compliance. 

Reference: https://products.office.com/en-us/business/compare-more-office-365-for-business-plans