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Q41. A technician is troubleshooting a desktop that is having intermittent issues with locking up and system errors. The technician suspects that the problem might be that not enough power is getting to the motherboard. Which of the following tools would a technician use to determine if the hypothesis is correct?

A. POST card

B. Loopback plug

C. Multimeter

D. Cable tester

Answer: C


Q42. A technician receives a call that a client’s PC is not booting after a recent test of the building’s back-up generators. When the technician arrives, it is discovered that, once powered on, there is no output display or POST beep codes. Furthermore, after 15 seconds, the system’s fans begin running much louder and faster. Which of the following is the MOST likely issue?

A. The motherboard was damaged by the power test.

B. The PC’s RAM was affected by ESD.

C. The power supply was damaged and is nonfunctional.

D. The hard drive was erased due to the power test.

Answer: A


Q43. A user notices the printer that is used for printing global shipper’s labels is missing columns in the printed labels. The special label stock is new and appears to be fine. Which of the following should the technician perform FIRST when troubleshooting this problem?

A. Remove any stuck labels from the paper path

B. Clean the pickup rollers and check them for wear

C. Clean the print head with approved materials

D. Replace and realign the print head

Answer: C


Q44. Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?

A. Use a multimeter to test voltage.

B. Replace the laptop with a new one.

C. Replace the battery.

D. Connect an external display device.

Answer: D


Q45. A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5GHz frequency. Which of the following standards should the user select?

A. 802.11a 

B. 802.11ac 

C. 802.11g 

D. 802.11n

Answer: B


Q46. A small workgroup inherits a second-hand printer without networking capabilities. Which of the following is the BEST method of sharing this resource among the workgroup?

A. Connect the printer to a Bluetooth adapter in order for the users to print

B. Connect the printer by using the onboard Infrared port

C. Connect the printer to a user’s workstation and share the device

D. Connect the printer to a parallel switch box

Answer:: C


Q47. DRAG DROP

Answer:


Q48. A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following should the technician do to fix this issue?

A. Reinstall the drive

B. Patch the OS

C. Upgrade the driver

D. Flash the BIOS

Answer: D


Q49. Which of the following components is responsible for converting light into digital information?

A. Microphone

B. Digitizer

C. Inverter

D. Webcam

Answer: D


Q50. Which of the following is a public IP address?

A. 10.45.xxx.xxx

B. 169.254.xxx.xxx

C. 173.16.xxx.xxx

D. 192.168.xxx.xxx

Answer: C