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NEW QUESTION 1
When establishing third-party and fourth-party logistics relationships, a firm should avoid providers who:
- A. use a proprietary information system.
- B. constantly update their information technology and equipment.
- C. provide extensive reporting on each customer interaction.
- D. meet customer requirements through regional warehousing.
Answer: A
NEW QUESTION 2
The most appropriate approach to balance supply and demand over the medium term is:
- A. Enterprise resource planning (ERP)
- B. Business planning
- C. Strategic planning
- D. Sales and operations planning (S&OP)
Answer: D
NEW QUESTION 3
Compared to a global strategy, a multicountry strategy would be characterized by:
- A. strategy coordination across countries.
- B. preferred suppliers located in host countries.
- C. major strategic decisions coordinated centrally.
- D. products adapted to local needs.
Answer: D
NEW QUESTION 4
Which of the following factors is the most appropriate measure of delivery performance for
finished goods?
- A. Perfect order fulfillment
- B. On-time delivery
- C. Load efficiency
- D. Available-to-promise
Answer: A
NEW QUESTION 5
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
- A. Sales and marketing refers to SCOR to improve demand generation.
- B. Production and engineering uses SCOR best practices to design a new "make" process flow.
- C. Distribution and logistics selects suppliers from the SCOR reference list.
- D. Marketing and development incorporates SCOR Level I metrics for new product design.
Answer: B
NEW QUESTION 6
Which of the following processes ensures that functional plans are consistent?
- A. Strategic planning
- B. Sales and operations planning
- C. Project planning
- D. Master scheduling
Answer: B
NEW QUESTION 7
Supplier certification procedures verify that a supplier:
- A. is ISO certified.
- B. implements, documents, and improves procedures related to customer requirements.
- C. tracks manufacturing processes, including bills of material and routings to support the processes.
- D. manufactures products to the specifications shown on engineering documents and bills of material.
Answer: B
NEW QUESTION 8
Medium-term demand management projections are used primarily to:
- A. complete strategic business planning of facilities.
- B. complete forecasts at the item level.
- C. aggregate demand for production planning.
- D. develop the master production schedule.
Answer: C
NEW QUESTION 9
Which of the following constraints is most important to consider when adapting a vertical integration strategy?
- A. Location of suppliers
- B. Location of customers
- C. Capital requirements
- D. Size of existing manufacturing plant
Answer: C
NEW QUESTION 10
A firm decides to move from a mass production to a mass customization model. This will result in a change in focus from:
- A. special to general purpose facilities.
- B. lower to higher operational cost.
- C. efficiency to effectiveness measures.
- D. high to low flexibility workforce.
Answer: A
NEW QUESTION 11
A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
- A. Manufacturer's volume flexibility
- B. Order-fulfillment lead times
- C. Distributors' order-fill rates
- D. Supply chain inventory days of supply
Answer: C
NEW QUESTION 12
A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
- A. customer focus and alignment.
- B. forecast accuracy.
- C. multiple downstream channels.
- D. multiple upstream supply chains.
Answer: D
NEW QUESTION 13
A company regularly issues sustainability reports in accordance with the Global Reporting Initiative (GRI) framework and uses the reports to track continuous improvement. Which of the following topics could be found in the sustainability reports?
- A. Labor practices
- B. Product specifications
- C. Raw material costs
- D. Currency exchange rates
Answer: A
NEW QUESTION 14
Which of the following strategies is most appropriate for managing unknown risks in a global supply chain?
- A. Vertical integration
- B. Technology integration with suppliers
- C. Investing in redundancy
- D. Strengthening supplier relationships
Answer: C
NEW QUESTION 15
What are the three principle categories of forecasting methods?
- A. Seasonal, trend, and promotional events
- B. Moving average, exponential smoothing, and Holt-Winters
- C. Qualitative, extrinsic, and intrinsic
- D. Annual, monthly, and daily requirements
Answer: C
NEW QUESTION 16
When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
- A. Loyalty
- B. Scoring
- C. Segmentation
- D. Prospecting
Answer: C
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