100% Correct CSCP Exam Questions and Answers 2021

NEW QUESTION 1
The purpose of capacity requirements planning is to determine:

• A. the number of overtime hours required to complete a job.
• B. when equipment and labor are needed.
• C. what materials are needed.
• D. what materials require expediting.

Answer: B

NEW QUESTION 2
Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?

• A. Preventing a group of employees from forming a collective bargaining (union) group
• B. Paying different wages in different parts of the world for a given job classification
• C. Requiring an individual to pay a fee for consideration in hiring or promotion decisions
• D. Withholding certain employment opportunities from specific groups of people

Answer: B

NEW QUESTION 3
When evaluating several possible supply chain options, a firm considering the minimal total cost should:

• A. ensure that the inventory levels are as low as possible to minimize holding costs while still providing adequate customer service.
• B. account for the combined costs of holding buffer inventory and incurring inventory shortages.
• C. consider the costs of acquiring, holding, and transporting inventory, and of servicing customers.
• D. place buffer inventory in the lowest cost locations that meet lead time and service level requirements from customers.

Answer: C

NEW QUESTION 4
Which of the following customer relationship management activities most appropriately is used for revenue generation?

• A. Generating customer leads
• B. Generating graphic sales models
• C. Measuring customer preferences
• D. Identifying customer margins

Answer: A

NEW QUESTION 5
What benefit does Radio Frequency Identification (RFID) technology provide for a high- volume, low-cost manufacturer?

• A. Reduces store thefts
• B. Eliminates the effects of bullwhip
• C. Eliminates stock out at store level
• D. Reduces number of touch points in pallet handling

Answer: D

NEW QUESTION 6
The globalization of a supply chain typically increases uncertainty and:

• A. production lead time.
• B. local competition.
• C. documentation complexity.
• D. product standardization.

Answer: C

NEW QUESTION 7
E-business allows a firm to capitalize on the use of systems that:

• A. speed the receipt of e-mails between companies.
• B. permit real-time use of supply chain data.
• C. permit the use of batch-processed data.
• D. ensure security of proprietary data.

Answer: B

NEW QUESTION 8
Market segmentation is important within the logistics function because it:

• A. leads to profitable exchanges with the customer and creates intrinsic customer value
• B. supports transactional marketing priorities for successful commodity exchanges to customers globally
• C. enables companies to position their products throughout the distributor network based on customer need
• D. creates perception in the mind of the customer as available products and services are exchanged

Answer: C

NEW QUESTION 9
Which of the following outcomes is an advantage of automating the request-for-quote process?

• A. Reducing cycle time
• B. Disposing of excess inventories
• C. Centralization of product service content
• D. Enabling contract management

Answer: A

NEW QUESTION 10
Which of the following strategies can be used to help manage global risks?

• A. Direct shipment
• B. Cross-docking
• C. Mass customization
• D. Flexibility

Answer: D

NEW QUESTION 11
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?

• A. Creating a customer-centric organization
• B. Developing a map of the customer segments
• C. Documenting the objectives for implementation
• D. Selecting an information technology solution

Answer: A

NEW QUESTION 12
Which of the following characteristics typically is a feature of supplier relationship management?

• A. Supplier employees are located at the firm's facilities.
• B. Inventory is verified before the supplier ships the goods.
• C. Performance of both firms is measured and reported regularly.
• D. The supplier is the sole source for the goods.

Answer: C

NEW QUESTION 13
When multiple warehouses are combined into one centralized warehouse, the requirement for safety stock is reduced because:

• A. there is less in-transit inventory.
• B. the total variability of demand is reduced.
• C. average cycle stock is reduced.
• D. safety stock becomes available-to-promise.

Answer: B

NEW QUESTION 14
A company currently produces custom goods for a limited market. To increase market share, the company will implement a strategy to reduce the number of products it produces and reduce delivery lead time. The company can increase its chances of achieving the strategy by:

• A. using benchmark data for products in the same product groups.
• B. incorporating results from market surveys.
• C. involving customers in the product design process.
• D. using electronic communications to receive customer complaints.

Answer: C

NEW QUESTION 15
Which of the following constituents typically must provide information first to effectively improve supply chain design?

• A. Supplier
• B. Distribution system
• C. Manufacturing
• D. Customer

Answer: D

NEW QUESTION 16
A distributor has a network consisting of a central distribution center serving five regional distribution centers that ships to multiple retailers. The distributor wants to reduce inventory while maintaining product availability. Which of the following actions is most likely to produce the desired outcome?

• A. Centralizing inventory for slow-moving items
• B. Reducing the quoted price for slow-moving items
• C. Implementing cross-docking at the central distribution center
• D. Implementing continuous replenishment at the regional centers

Answer: A