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Q11. An administrator has a virtual client running but cannot receive network connectivity. The host workstation is able to access the network. Which of the following would the administrator check on the host to repair the problem? 

A. The cable connected to the network 

B. Virtual host network adapter 

C. USB host adapter 

D. The domain of the virtual machine 



You have been tasked with setting up a new executive's laptop on his home network. After an investigation, you find that his home network is wired and has the following settings: 

. IP range is 

. Netmask is 

. Default gateway is 

Additionally, the router's address is used as the primary DNS server and WINS is not in use. 

Please configure the laptop with an IP address of, ensuring that the laptop will still work when plugged into the switch at the office, which is configured for DHCP. Do not make any other unnecessary configurations to the laptop. 

Instructions: Keyboard shortcuts are not available. When you have completed the simulation, please select the done button to submit your answer. 

Answer: Review the explanation for all details: 

Q13. A technician is tasked to install a 4TB SATA hard disk. Which of the following partitioning technologies should the technician use to satisfy these requirements? 


B. Logical 


D. Extended 


Q14. An end user receives an unsolicited and unencrypted email containing a co-workers birth date and social security number. The end user should immediately contact the IT department and report a violation of which of the following policies? 






Q15. A technician installs a new application and restarts the computer. After signing in to Windows, an error message appears stating that the application did not start automatically as intended. After confirming the software has installed correctly, which of the following 

tools would be used to troubleshoot this problem? 

A. msconfig 

B. appwiz.cpl 

C. gpedit 

D. regsrv32 


Q16. A technician contacts the network administrator to request a list of all static IP addresses in the building. Which of the following server roles would the technician MOST likely review to find that information? 

A. DHCP server 

B. DNS server 

C. File server 

D. Proxy server 


Q17. After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware? 

A. Run the malware removal program while disconnected from the Internet 

B. Run the malware removal program in Windows Safe Mode 

C. Reinstall the malware removal program from a trusted source 

D. Set the malware removal program to run each time the computer is rebooted 


Q18. Which of the following tools is used to type or paste recovery commands directly into a Linux box? 

A. Shell/terminal 

B. Backup/time machine 

C. Command/cmd 

D. Restore/snapshot 



The network administrator has changed the IP address of ComputerA from to and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name. 


Using the available tools, resolve the connectivity issues. When you have completed the simulation, please select the done button to submit your answer. 

Answer: Review the explanation for all details: 

Q20. A technician has upgraded four computers and would like to securely repurpose the hard drives for later use. Which of the following should the technician do to the drives to prepare them for later use? 

A. chkdsk 

B. Degauss 

C. Quick format 

D. Drive wipe