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Q161. - (Topic 3) 

A project manager has noticed that two of the resources will not talk to one another. The project manager brings the resources together to investigate the root cause of the communication issues. Which of the following conflict resolution techniques is the project manager using? 

A. Avoiding 

B. Smoothing 

C. Negotiating 

D. Confronting 

Answer: D 


Q162. - (Topic 2) 

Which of the following techniques provides the MOST positive outcomes to conflict? (Select THREE). 

A. Forcing 

B. Smoothing 

C. Influencing 

D. Negotiating 

E. Avoiding 

F. Convincing 

G. Socializing 

H. Compromising 

I. Confronting 

Answer: B,D,H 


Q163. - (Topic 2) 

Many software development projects require an iterative project schedule. Which of the following tools will display feedback loops and conditional branching of the project schedule? 

A. GERT 

B. CCM 

C. PERT 

D. CPM 

Answer: A 


Q164. - (Topic 2) 

Which of the following is the BEST indicator of project performance? 

A. Earned value management 

B. Critical chain method 

C. Critical path method 

D. Return on investment 

Answer: A 


Q165. - (Topic 3) 

The project development team has tested the software code, utilized an automated regression testing tool, and turned the code over to the customer for user acceptance testing. At each level of testing, defects are identified and corrected. This process is an example of: 

A. quality control. 

B. change management. 

C. quality assurance. 

D. change control. 

Answer: A 


Q166. - (Topic 2) 

After receiving a change request from project sponsors, which of the following should be completed FIRST? 

A. Conduct an impact analysis of the change. 

B. Receive approval of change from stakeholders. 

C. Adjust the project plan to show the change. 

D. Request a budget adjustment due to change. 

Answer: A 


Q167. - (Topic 1) 

The customer has agreed to pay 20% more for the project deliverable if it can be turned over to them in four weeks. The project manager has the team members to complete the project, but is having difficulty procuring enough material from a vendor. The project manager agrees to pay 5% more for the material if complete shipment can be made within a week. This is an example of which of the following risk response strategies? 

A. Transferring 

B. Enhancing 

C. Sharing 

D. Exploiting 

Answer: C 


Q168. - (Topic 1) 

Which of the following steps is required to validate a business case? 

A. Feasibility analysis 

B. Assign costs 

C. Schedule milestones 

D. Identify project scope 

Answer: A 


Q169. - (Topic 3) 

A project manager receives word from a team member that a modification is required to the product being developed. Which of the following documents should the project manager initially use to document the request? 

A. Risk register 

B. Scope statement 

C. Issue log 

D. Change log 

Answer: D 


Q170. - (Topic 2) 

A project has lost critical project team members. Which of the following scheduling methods would be used to analyze the impact of this resource constraint? 

A. CCM 

B. PDM 

C. ADM 

D. CCB 

Answer: A