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Q11. A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?

A. USB drive

B. DVD-R

C. Blu-Ray

D. CD-R

Answer: D


Q12. A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?

A. Replace the printer’s network cable

B. Modify the security setting of the print spooler

C. Restart the TCP/IP print spooler service

D. Use the manufacturer’s maintenance kit

Answer: B


Q13. A technician has upgraded the BIOS of a system that is running with multiple hard drives. Afterward, the system will not boot and displays an error message “Operating system not found”. Which of the following is the FIRST thing the technician should inspect?

A. The hard drive type settings in the BIOS

B. The power supply connections to the hard drives

C. The boot sequence settings in the BIOS

D. The motherboard SATA connectors

Answer: C


Q14. A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?

A. NFC

B. USB

C. IR

D. WiFi

Answer: A


Q15. A customer is building a high-end gaming PC and is seeking an appropriate power supply unit. Which of the following feature-sets of a power supply should be installed? (Select THREE).

A. Mini-ITX form factor

B. High number of connectors

C. 24-pin main connector

D. 20-pin main connector

E. 350-450 watts of power

F. Dual 12v rails

Answer: B,C,F


Q16. A technician is tasked with selecting components to build a computer that will be used for computer-aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).

A. Triple channel memory

B. MIDI sound card

C. Socket 1156 motherboard

D. Onboard graphics

E. Socket 1366 CPU

Answer: A,E


Q17. Which of the following technologies can be accessed through the DisplayPort? (Select TWO).

A. USB

B. SATA

C. DVI

D. FireWire

E. HDMI

Answer: C,E


Q18. Ann, a user, reports her docked mobile workstation will periodically lose her network share drive and lose video to the second monitor. Which of the following is MOST likely the cause of this anomaly?

A. The workstation battery needs to be replaced.

B. The NIC is functioning intermittently.

C. Failed driver updates for the workstation’s devices.

D. The surge protector lost AC power.

Answer: D


Q19. A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which of the following should the technician check NEXT?

A. The motherboard for any sign of swollen capacitors

B. The disk drive to determine if it is defragmented and operating properly

C. The embedded NIC to ensure it has the latest firmware and drivers

D. The RAM to confirm it is the correct type for the motherboard being used

Answer: A


Q20. Which of the following devices requires 12V of power from the power supply?

A. Serial Port Card

B. CD-ROM Drive

C. Parallel Port

D. Audio Jack

Answer: B