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2021 Mar 220-902 exam guide
Q51. Which of the following should be used to ensure that a Windows OS is functioning optimally?
A. Driver updates
B. Scheduled backups
C. Application updates
D. Restore points
Answer: A
Q52. A technician troubleshooting a computer finds a faulty video card and needs to replace it. Which of the following safety procedures should be used to prevent damaging the new part?
A. Ground the computer and remove jewelry.
B. Self ground and handle the new card by the edges.
C. Place the computer on an ESD mat.
D. Attach an ESD strap to the new card during handling.
Answer: B
Q53. A PC technician notices that the printers deployed via a new Group Policy are not showing up on the workstation. Which of the following commands should be run on the PC?
A. extract
B. robocopy
C. gpupdate
D. tasklist
Answer: C
Q54. Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like a quick solution that would most likely fix the issue. Which of the following methods can the technician use?
A. Initiate a factory reset
B. Perform a hard reset
C. Remove the MicroSD card
D. Rollback the OS update
Answer: B
Q55. An administrator has a new workstation that has been loaded with the Windows OS and configured with the proper IP settings. The workstation needs to be added to the corporation’s domain. Which of the following utilities will the administrator access to configure this setting?
A. System Properties
B. System Information
C. System Protection
D. System Management
Answer: A
Renovate 220-902 vce:
Q56. A technician is tasked with repairing a Windows 7 system including the removal of recently installed files and software. Which of the following system restoration methods would be the LEAST destructive way to achieve this?
A. System Restore
B. System Image Recovery
C. CHKDSK
D. Windows Memory Diagnostic
Answer: A
Q57. A user calls the helpdesk reporting that when accessing the company portal, it redirects to an unfamiliar website. Which of the following steps would the technician take to resolve this issue using best practices?
A. Identify symptoms, quarantine infected system, and create restore point.
B. Quarantine infected system, identify symptoms, and create restore point.
C. Identify symptoms, educate end user, and create restore point.
D. Create restore point, identify symptoms, and quarantine infected system.
Answer: A
Q58. DRAG DROP
Drag and drop the following Windows Versions to the correct feature on which they are found. Windows Versions may be used more than once.
Answer:
Q59. A local administrator would like to determine why a laptop is taking so long to boot into the operating system. Which of the following tabs in MSCONFIG would the administrator access to BEST determine this?
A. Startup
B. Tools
C. General
D. Boot
Answer: A
Q60. A large magnet is placed too close to a CRT monitor. Which of the following will MOST likely occur?
A. Dead pixels
B. Flickering image
C. No image on screen
D. Distorted image
Answer: D