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2021 Apr 220-902 free exam questions

Q71. DRAG DROP 

Drag and drop the following Windows 7 versions in order according to their feature-sets, from MOST to LEAST. 

Answer: 


Q72. The computer starts up and runs for less than a minute before shutting down or locking up. This is a symptom of: 

A. overheating. 

B. incompatible RAM. 

C. a faulty hard drive. 

D. a bad internal USB hub. 

Answer:


Q73. A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states that he needs to update Ann’s email client to prevent corruption. At Joe's request, Ann discloses her user name and password. She later discovers that Joe is not a member of the help desk. Which of the following has occurred? 

A. Social engineering 

B. Phishing 

C. Spear phishing 

D. Hijacking 

Answer:


Q74. An IT manager needs to reimage 30 computers in a lab. The image has already been created and is ready to be deployed via the network. Which of the following tasks should be completed FIRST? 

A. Boot from PXE. 

B. Install Windows using DVD. 

C. Reboot computers with USB drive. 

D. Press F8 while rebooting. 

Answer:


Q75. Which of the following command line tools will terminate a non-system process without restarting the computer? 

A. Shutdown 

B. Kill 

C. Erase 

D. Break 

Answer:


Abreast of the times 220-902 exam prep:

Q76. CORRECT TEXT 

A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The page is asking the user to purchase antivirus software. 

Please resolve the problem using the available tools shown. 

When you have completed the simulation, please select the done button to submit your answer. 

Answer: Please review explanation for detailed answer. 


Q77. A technician is trying to prevent a local application from reaching the web due to security concerns. Which of the following solutions could BEST prevent the application from reaching the web? (Select TWO). 

A. Configure the workstation for a static IP 

B. Disable all wireless network connections 

C. Remove shortcuts to the application 

D. Block the application in Windows Firewall 

E. Change network location to Work 

F. Reroute the web address in HOSTS file 

Answer: D,F 


Q78. An unauthorized user observing system security procedures is known as: 

A. a worm. 

B. shoulder surfing. 

C. phishing. 

D. spyware. 

Answer:


Q79. Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use? 

A. Disable DHCP and assign a static IP address to each network device physically connected to the network. 

B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices. 

C. Disable all switch ports when they are not utilized and enable them on an as needed basis. 

D. Place guest network jacks in public areas and all other jacks in secure areas as needed. 

Answer:


Q80. The customer reports their PC freezes up everyday around the same time. Which of the following utilities would be BEST to check for any error codes? 

A. Windows Updates 

B. Task Scheduler 

C. Event Viewer 

D. Performance Monitor 

Answer: