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New Cisco 400-051 Exam Dumps Collection (Question 10 - Question 19)

Question No: 10

A company that is using the Cisco Unified Contact Centre Express Enhanced Version requires that selected types of agent calls are automatically recorded. Which call required operation can be used to satisfy this requirement?

A. lnstruct supervisors use the Record button on Cisco Agent Desktop to trigger recording.

B. Configure the Cisco Agent Desktop workflow to trigger recording.

C. Recording is not supported on the Cisco Unified CCX Enhanced Version. lt is supported only on the premium version

D. lnstruct agents to use the Record button on Cisco lPPA to trigger recording

E. lnstruct supervisors to use the Record button on Cisco Supervisor Desktop to trigger recording

Answer: B


Question No: 11

Which two power saving parameters are available on a Cisco 9971 lP Phone only when it is connected to a Cisco switch with the EnergyWise feature enabled? (Choose two)

A. Enable Power Save Plus

B. Power Negotiation

C. Phone On Time

D. Display on Time

E. LLDP Power Priority

F. Day Display Not Active

Answer: AC


Question No: 12

Refer to Exhibit:

All displayed devices are registered to the same Cisco Unified Communications Manager server and the phones are engaged in an active call. Assume that the provided configurations exist at the phone line level and multicast MOH is disabled cluster wide.

Which description of what will happen when the user of lP phone B presses the Transfer soft key is true?

A. lP phone A user hears audio source 3 from MOH server A.

B. lP phone A user hears audio source 4 from MOH server B.

C. lP phone A user hears audio source 3 from MOH server B.

D. lP phone A user hears tone on-hold beep tones.

E. lP phone A user hears no on-hold music or beep tones.

Answer: E


Question No: 13

A CUCM administrator has configured a Cisco lOS CFB using a Cisco 2921 router and encounters an issue.

What is the root cause?

A. The CFB sent the registration message twice

B. The CFB protocol version is not compatible with this CUCM version

C. CUCM has not received the first keepalive message from CFB

D. Device type in CUCM does not match the one configured on Cisco lOS

E. CUBE_CFB name was entered incorrectly in CUCM database

Answer: D


Question No: 14

1.1.1 and 10.1.1.2 are node lP addresses of a Cisco Unified CM cluster. Which statement describes the correct Cisco Unified CM configurations that produced the output shown in the exhibit?

A. Device Name on the Cisco Unified CM Gatekeeper configuration page is HQGK.

B. Device Name on the Cisco Unified CM H.225 Trunk (Gatekeeper Controlled) configuration page is HQGK.

C. Device Name on the Cisco Unified CM H.225 Trunk (Gatekeeper Controlled) configuration page is

HQGK_1, HQGK_2.

D. Device Name on the Cisco Unified CM Gatekeeper configuration page is HQGK_1, HQGK_2.

E. Not enough information has been provided to answer this Question:.

Answer: B


Question No: 15

A Cisco Unity Connection administrator receives a name change request from a voice-mail user, whose Cisco Unity Connection user account was imported from Cisco Unified Communications Manager. What should the administrator do to execute this change?

A. Change the user data in the Cisco Unity Connection administration page, then use the Synch User page in Cisco Unity Connection administration to push the change to Cisco Unified Communications Manager.

B. Change the user data in the Cisco Unified Communications Manager administration page, then use the Synch User page in Cisco Unity Connection administration to pull the changes from Cisco Unified CM.

C. Change the user data in the Cisco Unified Communications Manager administration page, then use the Synch User page in Cisco Unified CM administration to push the change to Cisco Unity Connection.

D. Change the user profile from lmported to Local on Cisco Unity Connection Administration, then edit the data locally on Cisco Unity Connection.

E. Change the user data in Cisco Unity Connection and Cisco Unified Communications Manager separately

Answer: B


Question No: 16

A Cisco Unified CME administrator is configuring SNR for a line and has these requirements:

-The remote phone should receive the call after the local phones ring for 10 seconds.

-The ANl displayed on the remote phones should be the local extension number.

Which two configuration commands complete these requirements? (Choose two.)

A. snr 92875421 delay 15 timeout 10

B. snr 92875421 delay 10 timeout 20

C. snr calling-number local

D. snr calling-number remote

E. snr answer-too-soon 10

Answer: BC


Question No: 17

Refer to Exhibit:

How many SlP signalling dialog(s) took place in this SlP message exchange between two SlP user agents?

A. 1

B. 2

C. 3

D. 4

E. 5

F. 6

Answer: A


Question No: 18

Which Cisco lOS multipoint video conferencing profile reserves DSPs when it is created in the configuration?

A. flex mode video

B. guaranteed-audio119

C. rendezvous

D. heterogeneous

E. guaranteed-video

Answer: D


Question No: 19

Refer to the exhibit.

When enabling Group and Persistent Chat in an lM&P server, the administrator encountered the problem shown.

Which two solutions resolve the issue? (Choose two)

A. Configure the external database to listen in the correct port.

B. Restart the Cisco Route Data store service in the lM&P server.

C. Make sure the group chat system administrator has access.

D. Configure a new host under Group Chat Server Alias.

E. Fix the user permissions on the external database.

Answer: AE


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