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2021 Apr 220-902 practice exam

Q111. A user, Ann, has reported that she lost a laptop. The laptop had sensitive corporate information on it that has been published on the Internet. Which of the following is the FIRST step in implementing a best practice security policy? 

A. Require biometric identification to log into the laptop. 

B. Require multifactor authentication to log into laptop. 

C. Require laptop hard drives to be encrypted. 

D. Require users to change their password at frequent intervals. 

E. Require users to have strong passwords. 

Answer: C 


Q112. Which of the following prevention methods is considered to be digital security? 

A. RFID badge 

B. Mantrap 

C. Biometrics 

D. Firewalls 

E. ID badge 

Answer: D 


Q113. A technician has been given a PC that is not powering up. After brief troubleshooting, the technician comes to the conclusion the power supply needs to be replaced. Which of the following is the NEXT step in the process of performing the repair? 

A. The technician should replace the power supply 

B. The technician should review disposal regulations 

C. The technician should check the environment 

D. The technician should remove jewelry 

Answer: D 


Q114. A user is reporting that their screen is flickering at a rapid rate. Which of the following Control Panel paths should a technician use in order to remedy this issue? 

A. Display -> Settings -> Advanced -> General -> DPI 

B. Display -> Settings -> Resolution 

C. Display -> Settings -> Advanced -> Adapter -> Refresh 

D. Display -> Appearance -> Effects -> Transition 

Answer: C 


Q115. Ann, an end user, receives a call from someone claiming to be from the help desk and asking for her username and password to prevent her email box from being deleted immediately. Which of the following BEST describes this type of attack? 

A. Shoulder surfing 

B. Man-in-the-middle 

C. Social engineering 

D. Ransomware 

Answer: C 


Latest 220-902 practice exam:

Q116. Which of the following security threats happens when another person enters a secured area with an authorized person? 

A. Tailgating 

B. Shoulder surfing 

C. Spoofing 

D. Phishing 

Answer: A 


Q117. A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO). 

A. Integrated system video chip is failing and/or near death. 

B. Video drivers were not installed directly from Microsoft update. 

C. Incompatible or untested video drivers have been installed. 

D. The BIOS is not set for the proper operation temperature of the video chipset. 

E. The BIOS is underclocking the video card’s operating speed. 

Answer: A,C 


Q118. An end-user is attempting to access a file-sharing site to download files shared by a customer, but is receiving a message stating the site has been blocked. Which of the following is the MOST likely cause of this issue? 

A. Antivirus software 

B. Internet connectivity issues 

C. Ransomware infection 

D. Content-filtering 

Answer: D 


Q119. A technician has been tasked with disposing of hard drives that contain sensitive employee data. Which of the following would be the BEST method to use for disposing of these drives? 

A. Recycling 

B. Shredding 

C. Overwriting 

D. Reformatting 

Answer: B 


Q120. CORRECT TEXT 

A Windows 7 machine appears to have a failure. Every time it is rebooted, the message "BOOTMGR is missing" appears. You have previously inserted a Windows 7 installation DVD into the DVD-ROM. Please repair this failure without overwriting the customers' local user profiles. 

Instructions: 

. Launch the simulation to repair the failure 

. Type Help in command line to show list of available commands 

. When you have completed the simulation, please select the done button. 

Answer: Review the explanation for all details: